Returns and Refund Policy for Dr. Manus Homeo
Thank you for shopping at Dr. Manus Homeo. We want you to be satisfied with your purchase, and we offer the following policy for returns and refunds:
1. Return Period
You may return any product purchased from our website within 15 days from the date of receipt for a full refund or exchange, provided the item is unused and in its original condition.
2. Non-returnable Items
The following items are non-returnable:
• Opened or used products
• Products that are personalized or customized
• Gift cards
3. How to Return Items
To return an item, please follow these steps:
1. Contact us within 15 days of receiving your product to initiate a return request.
2. Provide your order details and reason for return.
3. Pack the product securely in its original packaging and return it to the address provided by our customer service team.
4. Refunds
Once we receive the returned product, we will inspect it and process your refund. Refunds will be credited to your original payment method within 7-10 business days.
5. Shipping Fees
Shipping costs for returns are the responsibility of the customer unless the product is defective or incorrect.
6. Exchanges
If you wish to exchange a product for a different size or variant, please contact us to arrange an exchange. The exchange is subject to product availability.
7. Damaged or Defective Products
If your product arrives damaged or defective, please notify us immediately. We will provide a full refund or send a replacement item at no additional charge.
8. Contact Us
If you have any questions regarding our returns policy, please contact us at:
Address: #506, 5th Floor, Sri Ram Gardens, Friends Square, Near Suchitra Circle, Hyderabad - 500067
Email: manushomeoclinic@gmail.com
Phone: +91 9032108108, 9030339999