Thank you for shopping with Dr. Manu's Homeo! We are committed to delivering your orders in a timely manner. Please review our shipping policy below for important information regarding domestic and international orders.
1. Shipping Locations
We currently offer shipping to both domestic and international destinations. Whether you're located within India or outside, we've got you covered!
2. Processing Time
• Domestic Orders: Orders placed within India will typically be processed and shipped within 7 business days.
• International Orders: International orders are usually processed and shipped within 9 business days, but please allow up to 10-15 business days for delivery depending on the destination and customs processing.
3. Shipping Methods and Costs
Shipping costs are calculated at checkout and depend on the destination and selected shipping method. We offer the following options:
• Standard Shipping: Delivery within 7 business days (Domestic) or 10-15 business days (International).
• Expedited Shipping: Available at an additional cost for faster delivery.
Shipping fees will be displayed at checkout for your approval before completing your purchase.
4. Delivery Times
• Domestic Shipments: Once your order is processed, it will typically arrive within 7 business days. Delivery times may vary slightly depending on your location and the shipping method chosen.
• International Shipments: International orders can take 10-15 business days to reach your destination. Delivery time may vary due to customs processing and other factors beyond our control.
Please note that all delivery times are estimated and may vary depending on the carrier, destination, and external factors such as holidays or weather conditions.
5. Tracking Your Order
Once your order is shipped, you will receive an email notification with tracking information. You can use this tracking number to monitor the progress of your shipment via the carrier’s website.
6. Shipping Delays
While we strive to ensure that your order arrives on time, shipping delays may occasionally occur due to factors such as:
• Weather conditions
• Customs delays for international shipments
• Carrier delays
We appreciate your patience and understanding if any delays occur. Rest assured, we will do our best to keep you informed of any issues with your order’s shipment.
7. International Shipping and Customs
For international orders, please note that customs duties, taxes, and other fees may apply upon arrival in your country. These charges are the responsibility of the customer. We recommend checking with your local customs office to understand the potential fees before placing your order.
8. Address Accuracy
To ensure your order arrives safely and on time, please double-check that your shipping address is correct at checkout. We are not responsible for delays or lost packages due to incorrect or incomplete address information.
9. Lost or Damaged Packages
If your package is lost or damaged during transit, please contact us immediately at manushomeoclinic@gmail.com. We will work with the shipping carrier to resolve the issue and assist you in filing any claims for lost or damaged items.
10. Changes to Shipping Policy
We may update or change our shipping policy from time to time. Any updates will be posted on this page, so we encourage you to check back periodically for the latest information.
If you have any questions or need further assistance regarding shipping, please don''t hesitate to reach out to our customer service team at manushomeoclinic@gmail.com.